One of the best customer service I’ve ever experienced — Heather was incredibly helpful throughout the entire process from planning, ordering, delivering, to installation troubleshooting. She made sure all my questions and concerns were addressed promptly. In particular, during installation my constractor made a mistake when cutting a section to length, rendering two rails useless. I called Heather and she immediately shipped me a set of replacement rails cut to the perfect length ON THAT SAME DAY. The new rails arrived within two days and we were able to finish the fence on time. Super happy with the result.